Privacy Policy
Date of last update: 14 November 2024
This is the Privacy Policy of NRiched Living (ABN 32 643 201 469) (‘we’, ‘us’ and when relating to us, ‘our’).
In this policy “we”, “us” and “our” refers to Nriched Living. Nriched Living respects your privacy and we are committed to managing, collecting and using your personal information in compliance with the Privacy Act 1988 (Cth). Please read this policy carefully as it describes the way in which we collect and handle your personal information. We may update or revise this policy from time to time as necessary and all personal information held by Nriched Living will be governed by the latest policy posted on our website with the date of revision noted.
For more information please read the policy below and email us if you seek further information at info@nrichedliving.com
How we collect personal information:
Nriched Living primarily collects your personal information directly from you. This includes, but is not limited to, collection when you:
purchase a print or digital material or subscription from us;
purchase a mail order product;
download an app;
download a digital e-book or other gift or incentive;
submit an enquiry directly or via a website;
enter a competition or promotion;
answer a survey;
sign up to an e-newsletter;
sign up to one of our social media accounts;
register for an account on a website;
Or otherwise communicate with us via phone or email for any reason.
Third Party Collection: Nriched Living may in some circumstances also collect personal information from a third party, business partner or from public records. This includes, but is not limited to agencies that verify or correct errors in our recorded details for you, collection from software such as Google Analytics and Mail Chimp of your use of our websites or e-newsletters, and collection from joint ventures. Where we collect personal information from third parties, we will ensure that the collection is conducted in a fair and lawful manner.
What personal information we collect:
Nriched Living collects personal information that is reasonably necessary to perform the service we are providing you or to fulfil the purpose you have requested. Personal information collected generally includes the following:
Contact details: your name, address, telephone number, email address or other contact details.
Customer and Financial details: Your bank account or credit card details as required to process any payments/orders requested by you and your client history with us such as past orders.
With your consent we may further collect personal information such as your customer profile, gender, and interests. This will help us send you the most suitable service offers.
Financial and account information: Purchases made through Nriched Living are handled securely using the Squarespace SSL certificated platform. Account information is kept electronically until your order is processed, and then account information is separated from product and address information. Account information is only viewed by staff to process the transaction.
Security and storage of personal information:
Nriched Living understands that the security of your personal information is important. As such, we take reasonable steps to protect your personal information from misuse, loss or unauthorised disclosure.
Please note that while all attempts are made to ensure the security of your personal information, unfortunately no data transmission over the internet can be guaranteed to be totally secure.
Nriched Living also cannot guarantee the security of any information that you post publicly on its website or social media platforms.
Use of personal information:
Nriched Living will collect your personal information if it is reasonably necessary to perform or fulfil our business activities and services and to otherwise communicate for this purpose. Some examples are:
Contact and communicate with you;
Provide information, products and services;
Improve our services;
Respond to requests or complaints;
Direct market to you (with your permission);
Understand and analyse sales, needs, and preferences;
Develop, enhance, and market products and services.
Publishing reader communications: Nriched Living may reproduce communications where it is clear to us that the sender intended publication. For example this will apply to any written article or published work.
Disclosure of personal information:
We may disclose your personal information to others in order to carry out our business services and functions. Such disclosures may include the following:
Third-party service providers assisting with business operations such as archival, auditing, accounting, legal, business consulting, website, or technology services.
If required by law or as permitted by the Privacy Act.
With your specific and prior consent, to other companies or individuals for the purposes you have consented to.
Opting Out of Marketing Communications
You can opt-out of newsletters and marketing communications by clicking “unsubscribe” at the bottom of any marketing email.
Your access to your personal information:
You have the right to find out what personal information we have about you, make changes to that personal information and access the personal information that we hold about you. To request such access for your own information, to make any changes, updates or modifications or for any other reason please contact us at info@nrichedliving.com. Please provide as much detail as you can about your particular request in order to help us fulfil your request. We will aim to respond to you in a reasonable time depending on the nature of your query or requirements. In very limited circumstances and depending on the request, there may be a charge to you to cover our costs and we will inform you of any possible charge before they are incurred. In very limited circumstances we may refuse your request to access or change your personal information, and if this is the case we will provide you our reasons for doing so within a reasonable amount of time.
You may delete your personal information record with Nriched Living. Please let us know if you wish to do this by emailing us at info@nrichedliving.com and we will take reasonable steps to delete the information unless we are required to retain it by law.
Cookies:
Nriched Living may use Cookies. Cookies are pieces of information that a website transfers to your computer’s hard disk for record keeping purposes. Cookies can make the website more useful by storing information about your preferences on a particular site. Cookies also allow us to track usage patterns and to compile data that can help us improve our content and target advertising. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. You may set your browser to refuse cookies, however, you may not be able to take full advantage of a website if you do so. Cookies may be necessary in order to provide you with features such as merchandise transactions or registered services.
Third party websites:
Nriched Living website may run advertising, promotions and links for a range of third parties. When you click on one of these links or advertisements you may be directed to a third party website. Please note that this policy does not apply to the practices of companies or people that Nriched Living does not own or employ including third party websites. This is even if those websites are linked to our sites. Such links are intended for your convenience only. We recommend that before you disclose your personal information to any third party website you read that website’s Privacy Policy and Terms of Service.
Changes to this Privacy Policy:
Nriched Living may edit this policy from time to time. Continued use of the Nriched Living website indicates acceptance of the amendments. Please review regularly.
Helpful information about privacy on the internet:
If you are using a shared computer or a computer in a public place always close your browser after use. This will help ensure that others cannot access your personal information or correspondences.
If you voluntarily disclose personal information over the internet in a public manner (such as on a bulletin board) that information may be used by others to send you unsolicited communications.
You are responsible for maintaining the security of any login names and passwords on the internet.
Please be careful and responsible when using the Internet.
For further information or to make an enquiry or complaint:
Please contact Nriched Living at info@nrichedliving.com. We aim to respond within 30 days. Unsatisfied responses can be escalated to the Office of the Australian Information Commissioner (oaic.gov.au).